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Business Details
Business Name
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Enter your trading or registered business name.
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Contact Name
Who should we address the report to?
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e-mail address
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Where should we send your Health Check summary?
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Telephone number
Only if you want to discuss your results with us.
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Website (if applicable)
Helps us understand your digital presence.
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Business Profile
Annual Turnover (Value)
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Business Type
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Sole Trader
Limited Company
Partnership
CIC / Charity
Public Sector
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Operational Footprint
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Single Site
Multi-Site
Distributed / Remote
Hybrid
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Market Reach
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Local
Regional
National
International
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1. Cashflow & Financial Stability
Are you experiencing cashflow pressure this quarter, and how comfortable are you managing it?
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1 – Not comfortable at all
2 – Slightly comfortable
3 – Moderately comfortable
4 – Comfortable
5 – Fully comfortable
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Do you have a clear view of your cashflow for the next 12 weeks?
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Yes
No
Not Sure
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What’s stopping you from having cashflow clarity?
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Have you had late payments from customers in the last 90 days, and how manageable are they this quarter?
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1 – Not manageable at all
2 – Slightly manageable
3 – Moderately manageable
4 – Manageable
5 – Fully manageable
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Do you have enough cash reserves to cover at least three months of costs, and how comfortable are you managing any shortfall?
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1 – Not comfortable at all
2 – Slightly comfortable
3 – Moderately comfortable
4 – Comfortable
5 – Fully comfortable
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Do you have real‑time visibility of your financial position?
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Yes
No
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What’s stopping you from having real‑time visibility?
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2. Pricing, Costs & Profitability
Have you increased your prices this quarter?
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Yes
No
Not sure
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How confident are you that the increase was sufficient?
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1 – Not Confident
2 – Slightly Confident
3 – Neutral
4 – Confident
5 – Fully Confident
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What’s unclear about your pricing decisions this quarter?
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By what percentage have your prices increased compared to last quarter and this time last year?
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Have your material or direct costs increased this quarter?
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Yes
No
Not sure
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How significant is the increase?
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1 – Minimal Increase
2 – Mild Increase
3 – Moderate Increase
4 – Significant Increase
5 – Severe Increase
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What’s unclear about your material or direct cost changes this quarter?
*
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Roughly by what percentage have costs increased?
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When compared to Last Quarter and this time last year
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How comfortable are you managing these cost increases this quarter?
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1 – Not comfortable at all
2 – Slightly comfortable
3 – Moderately comfortable
4 – Comfortable
5 – Fully comfortable
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What percentage of your revenue is currently spent on materials/direct costs?
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How confident are you that current pricing still protects your margins?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
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3. Customers, Sales & Market Position
Are you passing any cost increases on to customers?
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Fully
Partially
Not at all
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What’s stopping you from passing cost increases on to customers?
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This field is required.
What’s preventing you from passing on the full increase?
*
This field is required.
If customers are spending less or delaying decisions, how confident are you that you understand the reasons why?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
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How confident are you that your marketing is consistent and effective?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
This field is required.
If you are losing customers to competitors, how confident are you that you understand the reasons why?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
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How confident are you that your sales pipeline for the next 90 days is sufficient to support your business needs?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
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4. People, Skills & Capacity
If you are finding it difficult to hire or retain staff, how confident are you that you understand the reasons why?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
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Have increased employment costs caused you to delay recruitment plans?
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Yes
No
Not Sure
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What’s stopping you from delaying recruitment despite rising employment costs?
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What’s unclear about how employment costs affect your recruitment plans?
*
This field is required.
How confident are you that your business has the skills and capability needed to operate effectively this quarter?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
This field is required.
How confident are you that decision‑making, roles, and responsibilities are clear across your business?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
This field is required.
How confident are you that workload is manageable for you and your team this quarter?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
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How confident are you that your wellbeing and stress levels are manageable this quarter?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
This field is required.
5. Technology, AI & Cybersecurity
How confident are you in your understanding of digital and AI trends?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
This field is required.
How confident are you that your business systems are up to date, secure, and supporting your operations effectively?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully Confident
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How confident are you in your use of technology to improve business efficiency?
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1 – Not confident
2 – slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
This field is required.
How confident are you in actively monitoring risks, compliance obligations, and operational changes?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
This field is required.
6. Compliance, Tax & Statutory Obligations
Are you keeping up with your regulatory certifications (e.g., Gas Safety, HGV CPC, HETAS, NICEIC)?
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Current
Overdue
Not sure
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How overdue are your certifications?
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What’s unclear about the status of your certifications?
*
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How confident are you that you are keeping up with HMRC updates and statutory changes?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
This field is required.
Do you have employees
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This means anyone who works for your business on PAYE, including full‑time, part‑time, and zero‑hours staff. For headcount purposes: Full‑time staff = 1 headcount Part‑time staff = 0.5 headcount Zero‑hours staff = count as 0.5 if regularly working, otherwise 0 Directors on PAYE = count as employees Subcontractors, freelancers, and self‑employed workers = do NOT count Choose the band that best reflects your total headcount using the above rules.
1 = No Employees (Sole Trader / Director)
2 = 1 – 5 Employees
3 = 6 – 20 Employees
4 = 21 – 49 Employees
5 = 50+ Employees
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Are you up to date with Employment legislation?
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Current
Overdue
Not sure
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How overdue is your employment legislation compliance?
*
This field is required.
What’s unclear about your employment legislation compliance?
*
This field is required.
Are you confident your business meets basic GDPR and data protection requirements?
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This includes how you store, process, and protect customer data.
1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
This field is required.
7. Operations, Overheads & Supply Chain
Do you have a structured weekly or monthly operational plan?
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Yes
No
Not Sure
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What’s stopping you from having a structured operational plan?
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This field is required.
What’s unclear about your current operational planning?
*
This field is required.
Have your supplier costs increased this quarter?
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Yes
No
Not Sure
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By how much? (%)
*
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What’s unclear about your supplier cost changes this quarter?
*
This field is required.
Are you experiencing any delays or shortages from your suppliers this quarter?
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This means any delays, shortages, or longer lead times from the suppliers you rely on.
Yes
No
This field is required.
Please describe the impact
*
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Are your business overhead costs rising this quarter?
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This means any increase in the ongoing costs required to run your business — whether you work from a premises, a workshop, a vehicle, or from home.
Yes
No
Not Sure
This field is required.
By how much?
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% value against last quarter
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Are you experiencing any operational delays that are affecting your ability to deliver work on time?
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Yes
No
Not Sure
This field is required.
Please describe the cause
*
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What’s unclear about the operational delays you may be experiencing?
*
This field is required.
How confident are you that your business processes are efficient and documented?
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This means how confident you feel that your day‑to‑day business activities are clearly defined, run smoothly, and are written down in a way others can follow.
1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confident
5 – Fully confident
This field is required.
8. Strategy, Growth & Decision-Making
How confident are you in your leadership capacity this quarter?
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1 – Not confident
2 – Slightly confident
3 – Neutral
4 – Confidant
5 – Fully confident
This field is required.
Are you confident in your growth decisions for the next 12 months?
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Yes
No
Not Sure
This field is required.
What’s affecting your confidence in your growth decisions?
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This field is required.
What’s unclear about your growth decisions for the next 12 months?
*
This field is required.
Do you have a clear, 12‑month rolling plan for stabilisation or expansion?
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Yes
No
Not Sure
This field is required.
What’s stopping you from having a clear 12‑month plan?
*
This field is required.
What’s unclear about your current planning for the next 12 months?
*
This field is required.
Are you confident in your business pricing, hiring and investment decisions?
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Yes
No
Not Sure
This field is required.
Which areas feel unclear or uncertain — pricing, hiring, or investment?
*
This field is required.
What’s unclear about your pricing, hiring or investment decisions?
*
This field is required.
Do you review your business performance quarterly?
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Yes
No
This field is required.
Why not?
*
This field is required.
Do you feel you would benefit from external support or advice?
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Yes
No
This field is required.
What type of support do you feel would help you most?
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e.g., financial clarity, operational structure, pricing, planning, stabilisation
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